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9月23日

Getting Praise as Management from your Staff

In every book on management, there seems to be a section on providing positive feedback or praise to individuals or groups that you manage.  This is a necessary form of recognition and reward, a "pat on the back", that if done properly (not forced, but genuine) can be a very effective tool to help motivate people.  I truly believe that people that I lead need this encouragement often for two reasons:  1) To know that I am paying attention to what they are doing, and 2) That they feel appreciated for their hard work which will encourage them to work hard in the future.  I get all of that, and subscribe that this is a vital management tool.
 
This post isn't about praise that a manager gives to those they manage, it's about managers receiving praise  from those that they manage.  I know that there are managers that expect and encourage the spotlight to be on them and to get this praise often (even if it is forced). 
 
However, I am not one of those managers.  Instead, I get the opposite reaction.  I get VERY uncomfortable taking credit or accepting positive feedback or praise.  I never used to feel this way.  Before I got into management, I loved to get positive feedback.   I can even get praise from others (such as readers of this blog sending me the kind emails) and feel comfortable and enjoy getting it.  I just feel awkward about getting it from those that I work with.
 
Why do I feel this way?   I guess because I don't want the spotlight to be on me.  I don't want the focus to be on me.  I feel very comfortable for others to pay no attention to the "man behind the curtain".   I see myself as just the facilitator, the enabler, the traffic cop.  I would be nothing if it weren't for the efforts and skills of those that I manage.   I know that I play a part in their success, because they need me (I hope) as much as I need them, and I can give them the direction and guidance they need along the way.

When I do get recognition from those on my team, I know I should appreciate it but I don't want to crave or expect it.  I also know that my part, while significant at times, is just a small part in the machine.  Everybody in the organization is that machine.  I just help keep it well maintained.  They make the engine work.
 
So, I'm curious, am I alone in feeling this way?  Do other managers avoid praise for the same reasons?  Or...should I just get over it and accept it as it is.   Let me know...

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laurence haughton 发表:
As you know from my book I have learned that 360 degree feedback is a critical tool for managers and associates who want more cooperation and collaboration.
Naturally 360 feedback would include both praise and criticism. So leaders need to learn to handle both.

But to your point of not wanting the spotlight don't worry.

"When the Master governs, the people are hardly aware he exists. When his work is done his people say “Amazing, we did it all by ourselves!"
9 月 26 日
匿名 的图片
carolynmmm 发表:
As long as its sincere, and my guess is that it is, I think you should be happy youre good at what you do and that youre appreciated for it...Believe me, we, the "managed", expend a lot of effort handling managers becasue of their insecurity, ego problems, etc. Give yourself a big pat on the back on move on!
9 月 23 日

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